Cancellation & Refund Policy

We have listed everything below about our Cancellation and Refunds policy so that in case you do decide to cancel your order, or seek refunds, you do not face an iota of a problem.

Pre-Shipment Cancellations

You can choose to cancel the order if it has not been dispatched and in the process of shipment. We will initiate 100% refund of your money and a confirmation of the same will be sent to you via email. It takes a maximum of 2 business days, post the receipt of your cancellation request, for us to cancel your order, and send you a notification via email. 

 

Post shipment returns

There's always a possibility that

  1. Item(s) may get damaged during transit; or
  2. There may be a manufacturing defect which didn't get noticed during packing; or
  3. A wrong item is shipped out to you by mistake.

You can reach out to us within 48 hours of receiving the order for reporting any complaints with regards to the product received as damaged, found with manufacturing defect, or any other issues.

 

Any product purchased from our “Accessories” section will not be returned under the Returns Policy except if it's an error on behalf relating to a manufacturing defect or a wrong item has been shipped out to you by mistake. Do not dispatch the products before receiving a "Return Accepted" Confirmation email from us.

Refund

Refunds will be issued to the original payment method on request within 30 working days. The refund process will be initiated once we received the product(s), please read the return and replacement policy carefully.

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